back to home page
look up a number
        
search site
adv search


what sort of complaints can we deal with?

Irrespective of how services are advertised or accessed, or who is complaining, we accept complaints about:

  • the promotion of premium rate services (for example, missing call cost information or the making of misleading claims)

  • the content of premium rate services (for example, offensive content or services that are unnecessarily prolonged)

  • the overall operation of premium rate services (for example, failure to award competition prizes within a required period or failure to end certain services automatically at preset cost limits).
<<back to list of faqs

 

icstis 20th anniversary logo
about icstis      events@icstis      jobs@icstis      contact us      privacy policy      site map